Information Technology (IT) First Step
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Systems administrators – also called sysadmins – are responsible for ensuring their organization’s computer systems are well maintained and operate reliably. Tasks performed by systems administrators include performing regular systems and security monitoring, handling backup procedures and helping set up, maintain and delete user accounts as required. They are also responsible for developing and maintaining relevant procedures and standards. ensuring that hardware and systems work as expected and maintaining archives as needed. Additionally, systems administrators provide technical support related to systems within their organization as needed. They also handle patches and upgrades to ensure that systems are maximally efficient and effective.
The ability to be able to coordinate workflow is essential in this role, as these administrators must ensure all of the systems they oversee are operating as expected. They also must be able to sit for long periods of time since most of the day is usually spent in front of the computer, as well as be able to communicate effectively with colleagues during troubleshooting procedures. Systems administrators must be able to communicate necessary information to supervisors, as well as make suggestions for how to improve operations as necessary.